The installation will only work if you've purchased the pack

If you open NoteCaddy in HM2 it should prompt you to install this pack which makes this process easier

Installation Instructions:

After purchasing the SpinNGo HUD, restart HM2 and run NoteCaddy. It should prompt you to automatically install the package. The NoteCaddy Note Definitions and HUDs will automatically be installed. There will also be a NoteCaddy Coaching Pack Files folder placed on your desktop.

After installing the package, you will need to reset and recreate your notes. This could take some time depending on the size of your database.

1. Navigate to NoteCaddy File > Reset > reset your notes
2. Navigate to the NoteCaddy Start tab > select Create notes for unprocessed hands based on active definitions
http://wiki.assaultware.com/How-to-reset-NoteCaddy-notes.ashx

If you have any problems, do not hesitate to contact us at membership@husng.com.